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Love & Engagement

A Tiffany Diamond

Customs, Duties & Taxes

Information about shipping & returns What are the delivery times and rates? What is the Tiffany & Co. Return/Exchange Policy? Can I cancel or change my order? Can I ship my order to a location outside of the EU? How do I track my online order? How is my valuable purchase protected during delivery? Is it safe to receive Tiffany & Co. jewellery through delivery? Shipping to Canary Islands, Ceuta and Melilla. How can I make returns or exchanges without a receipt? Are Tiffany & Co. products insured when shipped?

Can I cancel or change my order?

To cancel or change an order, please contact our Client Care Centre on 0800 891 47. Our hours of business are 10:30 – 19:00 from Monday to Friday; closed on weekends and public holidays in the United Kingdom.


You have 14 days from delivery to withdraw from the contract under consumer rights law. To withdraw from your contract, please click here .

Need Help, Contact Us

There's no question too small or request too big for our Tiffany client advisors. From choosing an engagement ring or gift to providing in-store or virtual appointments, we're always at your service.

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